SDR Validation Error 143

If you are being a good provider and following TEC’s advice to carry out a trial SDR well in advance of the April SDR you are likely to fall foul of Validation Error 143. This error is explained as “IWI is not valid”. The problem you will find is that even if you have reported a valid Iwi code – i.e. one listed in the 2019 SDR Manual Appendix – you still get error 143.

The TEC Sector Helpdesk explains that this is a known bug and will be rectified by 5 April. When I suggested to the Helpdesk that it could lighten its load by publicising the problem, and thus reducing the number of calls it receives. This idea was not warmly welcomed, and it was suggested that the Ministry of Education was responsible for the SDR: buck passed.

Again, one is prompted to suggest that the title “Helpdesk” is something of a misnomer. TEC really doesn’t care if providers waste time proving to themselves that they are not going crazy, and that the problem lies instead with the validation software. Meaning that the providers then have to call the Helpdesk and, in all likelihood their calls won’t go through because the Helpdesk is overloaded.

In short TEC’s basic principle of “less trust, higher compliance cost” is still in effect.

What do you think?