Compliance costs, what compliance costs?

You may remember my post of 15 December.

Well it seems now that the universities are getting peeved about compliance costs, and if the universities are upset they sometimes get their way. You may recall the SDR postcode debacle. TEC said you must report two postcodes for each student. It was to be mandatory. The universities said don’t be silly, we use email. TEC buckled. It is not mandatory.

However this time the Minister has become involved; not perhaps the smartest move in these early months of his tenure. One wonders who is advising the Minister.

What is undeniable is that there is a very significant compliance cost and not only for TEC. Certainly TEC is bearing the brunt right now and even the most hard-hearted amongst feel sorry for the staff that have been given a massive tasks at very short notice. One doesn’t feel quite so much sympathy for those who are responsible for communicating TEC’s processes for handling fees free. The bold statement on 5 December that “TEC’s guidance and support systems for the sector are underway as we assist TEO’s navigate the ins and outs of fees-free” has not be born out, unless you count the sneaky emails with unreasonable demands on Friday afternoons.

The underlying problem is that TEC’s analysts and policy makers have little understanding of the reality of processing enrolments and fees. Their focus is – to some extent understandably – on meeting their own needs, even if that means shunting the compliance costs further down the line. That’s to you on an ongoing basis.

One interesting side-effect of TEC’s haste seems to be the possibility of legal challenges, so at least the lawyers will be happy.

What do you think?